ClubV1 Members Hub is being discontinued, here's what you and your members need to know Back in January, we launched a completely rebuilt HowDidiDo app - faster, more reliable, and packed with improvements based on member feedback, including the key functionality currently available through the ClubV1 Members Hub. Hundreds of thousands of members are already using it. As part of our continued investment in the HowDidiDo platform, ClubV1 Members Hub will be retired on 7 January 2027. We wanted to make sure you, as a club, have this ahead of time so you can let your members know and help with any questions. We'll also be emailing your members directly in the coming weeks to make them aware. What this means for your members: • From 7th January, they'll be logged out of ClubV1 Members Hub and won't be able to log back in • Members are encouraged to install the new HowDidiDo app before 7 January 2027 to help ensure a smooth transition, as the ClubV1 Members Hub app will be removed from the App Store and Google Play on this date: App Store / Google Play • To continue accessing their club services and member functionality currently available in ClubV1 Members Hub without interruption, members can log in to the HowDidiDo app using the same email address the club holds on record for them. This is required for their account data to carry over automatically, and also ensures club communications and bills reach the correct email address • Their Email, Push, and Privacy preferences won't carry over automatically, so they'll need to reset these in the HowDidiDo app • Once switched, they can delete the ClubV1 Members Hub app from their device Action needed: If your club has any links or embedded pages pointing to ClubV1 Members Hub (for example, on your website), these will stop working from 7th January and should be replaced with the equivalent HowDidiDo links beforehand. A new HowDidiDo web version — free to use — will be launching in Q4, ahead of the switchover, so you'll be able to update these links in good time. If your club uses Visitor Booking: The Visitor Booking module is a separate part of ClubV1 Members Hub and is not affected by this change — your visitor booking links will continue to work as normal. We're also planning to bring visitor tee sheet booking into the HowDidiDo app in the future. If you or your members have any questions ahead of the switchover, please email us at communications@clubsystems.com, or come along to one of our upcoming workshops to speak to a member of the team: Signup here Thank you for your continued support, and we're confident the new app will serve your club and members well Kind regards, Club Systems